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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 726 Showing 14,501-14,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were amazing and very professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was set up and I was instructed how to operate, including tips for most enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV. But, before they could, they moved my other TV stand out of the way. I couldn’t do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had our new Tv professionally installed by the Geek Squad. They are extremely knowledgeable and super courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is A-1 !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service was perfect ! They were very knowledgable.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beware! Not Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected the tv to the stand , turned it on and connected the cables and internet. I asked some questions about the operation of the tv and was met with blank stares! Possibly because 2 of them spoke no English!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geejK squad rep got the TV connected and added WiFi info, they were friendly and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped a lot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad helped us with issues we were having and were very patient with us as we are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was super helpful and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great agent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connecting our television was courteous, quick, and respectful of mask etiquette.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geeks are great they help you from beginning to end make sure you understand how to use the stuff they install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very informative and very pleased with the agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was prompt and installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys were wonderful. Efficient, professional, knowledgeable. Just great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    If it is free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I run all of my components through a receiver, so the only thing that the geek squad connect folks had to do was plug in the power, 1 HDMI, and an optical audio cable to the back of the TV when they finished mounting it. Certainly wouldn't be worth paying for, but it was free. Apparently they will also go into the TV settings and label your inputs, and tweak some other settings (ambient light sensor off) to ensure that you have a pleasant viewing experience from the get go. This is not something that I want someone else doing for me so I chose to forego this part of the service.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 1st appointment ok, but they didn't set up my TV correctly and I had to have geeks come next day . Also, geeks charged me 129.99 for coming back next day. If I hadn't text lead person, that charge would have stayed but fortunately, charge was reversed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that came out to install the tv was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great mount job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the technician installed and mounted to wall and connected to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of Entertainment System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job of cleaning up all the wiring when they installed my new receiver and outdoor speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were awesome! Very knowledgeable and they did a great job!

    I would recommend this to a friend