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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 729 Showing 14,561-14,580 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv made easy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From back in the day with a wire connected to a antenna on a pole to multiple inputs and outputs. Geek squad knows how!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick washer/dryer purchase and delivery.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer were delivered, put in, and working beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SOLVED OUR PROBLEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up, fixed our connection issues and were very kind and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Service is Great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service. Answered all of my questions and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and attitude by Geek Squad..I'll happily use them again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents mounted my TV and it is amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took over 3 weeks for someone to come out to my house, but Geek Squad did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped to install my DVD/VCR player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are pleased with the work that Geek Squad accomplished to have our DVD/VCR operable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the color on our new tv from best buy wish we had it earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Helped me with Tv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice agents set up my TV and explanied TV operation Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv picture resolution is outstanding with bright picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed everything quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up the sound bar and woofer. Made it so we use just one remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed my tv and connected all of my equipment to it. The installation crew was on-time and the installation was quick. Before leaving, they made sure I understood how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great. I really appreciate all of the options the gave me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and polite. They had tv setup in just a few minutes answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the best techs they know exactly what they are doing. Thanks Karkan, Amanda, Jonathan and Sebastian

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WEeset the TV up ourselves.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman told us what to do step by step for set up, He said call if we needed help,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    big screen tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    prompt and very good at their job and were able to finish quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well, arrived on time, the team was great and helpful!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have my new flat screen set up plus I needed help with my new TiVo. I had two servicemen there and both were knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was such a friendly, quick setup, and I understood how the TV worked before they left.

    I would recommend this to a friend