Customer Ratings & Reviews

A very good option for people that can’t set it up themselves for whatever reason, and it’s an option that not a lot of companies provide. I definitely recommend this.

I was so grateful I had this service. The tech was so, so nice and helpful, fast, knowledgeable and smiled with all my stupid questions. I will never be without this service it was so worth it.

THE GEEK SQUAD BROUGHT MY NEW 65 INCH TV AND INSTALLED IT SO EASILY THAT WOULD HAVE BEEN IMPOSSIBLE FOR ME TO DO. FROM THE ACTUAL UNBOXING, PREPARATION OF THE TV AND THEN HOOKING UP THE INTERNET TO THE TV WAS FABULOUS. VERY PROFESSIONAL FROM START TO FINISH. CAN NOT BEAT BESY BUY.

Very pleasant and well informed. The installer spent extra time explaining how everything worked. I was very pleased!

I have used Geek Squad for many years and I am never disappointed. They were friendly and professional. If anyone needs help these are the guys to go to. They set up, explain, and help you understand your new device. I always recommend this service.

Want to make your life way easier. Purchase a total Tech Membership & let the Geek Squad set up your new purchases or relocate you old ones to another room. These individuals are up to date on how to get your purchases set up, tested & ready for use in a matter of minutes. Top Notch!

The agent was friendly and knowledgeable and informed us of needed Xfinity item. This was for our small TV that we already had, but was affected by our purchase of a new and larger TV in another room. It also needed a Xfinity item because we use Comcast.

Geek Squad was so very helpful installing the Youtube TV stick on 1 TV and installing the app on my other TV. It was a little tricky on my large LG TV but they figured it out and made sure I knew how to find my favorite channels and understood how to save a program to watch later.

Agents called day before and day of delivery! Had tv in oxed and set up in no time. They were very helpful with settings!

The 2 agents who set up were fantastic! The took time to review and explain everything. They were great!

Kevin from Geek Squad installed perfectfully measured. Then advised on all the features. Extremely knowledgeable

Rep hooked up our new TV and Sound bar. Knowledgeable. Friendly. Personable.

They were fast . In and out under 30 mins. I would recommend again.

Friendly, knowledgeable tech. The whole process was super easy and quick.

Ken Gage, Eric and Chris did an excellent job setting up my new LG OLED TV and setting me up with a fully functional remote. The instruction to me was excellent. Thank-you.

The Geek Squad Tech Agents were top tier. Across the board they excelled. I have had Geek Squad service in the past for assistance with my existing electronics but these two guys have greatly surpassed them. 1000% satisfied.

The installation of the TV went very well. The installer explained everything I needed to know.

The tv wasn't mounted was put on stand But yes they got everything hooked up the 1st time and were great teachers on how to operate the tv!! Our original tv sterro stand was too tall so ee got a new one and while moving to other tv stand 1 hook up function wouldn't work so they came back and they got it working!! Both times did an aboutstley fantastic job both times and were great teachers and aboutstley awesome!! Super polite and very professional

The geek squad that comes to your home to set up your purchases are far more knowledgeable than the average one in the store who sells it to you. These guys will go the extra mile and complete their job even after they leave. I am elderly and not techno savoy. I received an updated Comcast remote several days after best buy was here. I knew I had nothing to do with it. I called Comcast and it was ordered for me at no cost for delivery or monthly fee. I can't say enough good about this service.

Best way to put up a tv. By having geek squad do it. A little pricy. But if it’s a big tv well worth it