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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 732 Showing 14,621-14,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    Perfect service from the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was courteous, delivery and set up was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installers were great. they explained ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thee experts.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to save time and do it right use the Geek Squad. It will also be a learning experience when you talk to a Geek.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very good at their job,they knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Enjoying my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron, thank you for hooking up my tv I love your professionalism and came on time too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came to our home was absolutely wonderful. He was very knowledgeable and fully explained everything to us!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys brought our items, installs everything quickly and efficiently. They answered all of our questions satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my tv and sound bar and connected all my components to work seamlessly with wireless wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, knowledgeable, polite! Willing to take time to teach me all I need to know to enjoy my new TV! Awesome service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He hook up was done right quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents hooked my tv up quickly and expertly being conscientious of my belongings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up the TV and hooked up the sound bar and told us a few things about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have someone come out a second time to set up tv and sound system, but he got everything working right and took the time to explain everything to us, which the first guy did not do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech and on time. Wouldn’t hesitate to call them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but for one remaining unaddressed issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted TV and connected devices, except one still does not work. No response so far to multiple mention of this issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up and tuned my new large screen TV. They did a fine job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinstall TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent remounted & connected our TV after having our living room painted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an amazing job quick short and sweet showed me all the controls and features great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Best Buy Service and Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service as always. On time and did everything promnised, and then some.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being told at purchase there would be voice control on remote, geek squad couldn't make it work.

    No, I would not recommend this to a friend