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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 18,776 reviews
  • Rated 3 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After being told at purchase there would be voice control on remote, geek squad couldn't make it work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart television connected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and knowledgeable representative. They connected smart television sound bar and blue ray player to me home wifi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our Samsung Smart TV 51"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeksquad technician delivered and set up our smart tv and connected it to wifi and all our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was connected and working in no time I just had to make a small adjustment to my cable box and that's it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Awesome! We love it when a plan comes together. Thanks so much, Chris!

  • Rated 5 out of 5 stars

    Geek Squad got my order in fast of 56 plus TV's

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone has been great Beau and Jimmy I have no idea what I would do with out them ! Thanks Guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Universal harmony remote programing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything we very quickly during the programming process and it all works well. Could not be more satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connected tv and Blue tooth unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected Blue tooth unit and the cable to my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    superior work by 2 technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two technicians who set up my new tv and integrated with all of my systems were great. Knowledgeable and patient too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the crisis we are in, Travis handled everything perfectly. We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek installer was very pleasant and patient. He made sure I understood all the features fo my tv. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael and his assistant did a great job and fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad was friendly and professional. They finished the job in a timely fashion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They send an experience technician that knew the product and what accessories where needed it to improved service

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture and sound. Controls could be a bit more functional. I've totally lost control use on several occasions and required Comcast help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Joey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very professional and quick. Everything was on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 85 inch TV carefully and set up the remotes so they worked efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fred squad installed my tv perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my tv and connected it to all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite my own technical skills, its still nice to have a pro do it; that's exactly what happened, and we couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entirely satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reception and color great. Geek tech was professional, courteous, and thorough in explaining workings of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. They were very helpful. I will enjoy my tv

    I would recommend this to a friend