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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 734 Showing 14,661-14,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV connected to internet seamlessly by professional installer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sony 55 bravo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent he walked us through things that helped allot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Synch Up Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent(s) set up my new TV quickly and on time, but could not get the TV and soundbar to synch up despite two separate attempts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is great it's so much brighter than our old one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You beat the service you get from Geek Squad!! Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted my TV on the wall perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are professionals that you can trust and rely on. Exceeded all my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding work and service!! They worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work and service was outstanding!! They worked quickly and cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer attention

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wait time was zero. The voice interactive software was very accurate when I needed to change a time/date for service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup everything quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from the Geek Squad. Very knowledgeable and had nice personality’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    greek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the crew was very helpful and answered all my questiions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install by the Geek squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad were very fast, neat, and friendly. Very happy with there work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They set everything up for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guys removed everything from my old set and in 45 minutes had the new TV set up and working. They did have to come back once after Igor a new cable box to readjust some channels.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1st time for Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was AWESOME that installed our new 65". When they left I had no questions they explained completely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set-up is something to have because it is one less thing to worry about and more time to enjoy your new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad tech did an incredible above and beyond job in installing and setup of our new 50" 4K Samsung TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly and all questions were answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service easy set up for the tech and he did not leave until I fully understood how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Competent and complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job! Very pleased. Answered all my questions. Showed up on time as predicted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea how to set up and update the software. It was great to have a professional take care of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installing tv by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service provided by the geek squad Very knowledgeable and patient

    I would recommend this to a friend