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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 736 Showing 14,701-14,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good and quick setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job of setting up and cleaning up after all was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did a great job identifying issue, correcting it and installing new equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to see you have retained good employees - they helped us last time - competent and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great in home service,I'd be happy to use them again. Professional and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came out and hooked up our home theatre equip after moving across country did an excellant job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was friendly and professional. He set up the new set quickly and took away the old one and a VCR.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv to all my devices. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS set up and optimized by 65" Samsung.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Explained all features including streaming options. Made sure I system sinq with provider equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek square

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents connected my device to all of my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv super quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV to all of my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Set-up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were consummate professionals that were, fast, efficient, and got it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Careful, courteous and knowledgeable, hope you keep it up.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can’t deliver on the day it was scheduled.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor contact. Didn’t show on the day it was scheduled and it was scheduled like a good week ahead. Something about error. Had 2 reschedule which was nearly another week to wait for it. Then call used their phones that don’t show BEST BUY calling. Like many I don’t answer calls I don’t know who or number. When they did show up they were very good and cleaned after they done like they you know anyone was here. Probably the last time I’ll do business with Best Buy’s.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very friendly and they answered my questions without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geed squad worked quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv was installed without any problems and they also showed me how to work it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed everything very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with the install of other components to the tv. Very helpful and knowledgeable in answering my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GreaT service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They delivered and took the old one away. They were friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time Knowledgeable Unassuming I’d use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THANK HEAVEN FOR GEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'M 73 AND LOVE TECHNOLOGY BUT DON'T ALWAYS UNDERSTAND IT. GEEK SQUAD REMOVES ALL THE DOUBTS.VERY EFFICIENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install very well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well easy to install Kieth is our home advisor He is the best

    I would recommend this to a friend