Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 738 Showing 14,741-14,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad Comes Through Again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Assisted In Switch From Cable To Satellite TV and With Installation 4K Ultra DVD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV in an outstanding manor.They were very professional.The geek squad was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad team was very professional and handled all the issues well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fabulous!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad service! Josh and Albert both extremely knowledgeable and helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted my new TV and all my devices. They did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    service was on time. job was done well. call back was very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad strikes again

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got all my video equipment connected to my brand new Onkyo receiver and now I am enjoying surround sound to the max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good geeksquad service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set it up and connected all my devices!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Explained as he did the installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my dvd and vcr. Tested them both. Vcr did not work. Explained my options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installed one and moved another very fast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gonna be calling again in a few weeks. Love the service worked around my schedule

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional.,

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time appointment, prepared and efficient.. Friendly & very courteous.. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad sent one gentleman and he did a fabulous job of setting up my tv and explaining everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was so professional with the installation of my tv and surround sound system. I highly recommend their services

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my questions were answered in the store.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was greeted quickly by the sales staff when I entered the store. I was given answers to all of the question that I asked. The sales staff seem to have knowledge of all the products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install and Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job of setting up and installing TV along with connecting internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Service !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional and helpful ! They went above and beyond anything I was expecting !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Completed quickly and timely manner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my tv without any complications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Brendon

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendon was great. Efficient, friendly and a good teacher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was outstanding, courteous, knowlegeable and accomodating.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as I was expecting.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heavy color saturation. The 4K is good but not that much better than my old HD set. Considering the higher price I was expecting more.

    I would recommend this to a friend