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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 739 Showing 14,761-14,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great in every aspect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were the best Set up showed all and patient Cleaned up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I have been purchasing at Best Buy, I have utilized the Geek Squad. I find them to be knowledgable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the geek squad guys. Good info and demonstration of new setup. Very good investment of $100.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad crew. Very intelligent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who worked on my computers were very knowledgable and very courteous. I would highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to explain and demonstrate the new features in the ugraded phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation! Coaching on how to use the TV and receiver was even better!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    personal and thoughtful agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    polite, thorough and personal agents. explained and re-explained when necessary. great on follow-up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job setting up my tv and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad experience was wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Geek Squad experience was wonderful. They were polite and courteous and had our tv and soundbar set up in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the Total Tech from the Geek squad and they were very professional and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Excellent communication. Efficient. Would do it again and recommend to anyone. Great job Geek Squad "Jake" !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful teams

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used several GSquads already. They are well trained and very helpful. Definitely will order their services again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is works very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon and Jimmy set up everything like they’d been doing it a hundred years and they are both young.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    How to handle programing updates alerts on screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad helped set up the TV and 5 other functions of other equipment but no hint how to activate the alerts for programming updates Alert covers up LR corner of screen and is a pain

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set was easy and fast. Tech was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and installation was very quick

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected the TV and set up smart functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were on time and very helpfull......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very professional. He did a great job setting up and answered all my questions satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Albert

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to my home and worked on my smart tv. He did a good job.

    I would recommend this to a friend