Customer Ratings & Reviews

While I try to keep up with technology, I wouldn't think of a purchase without someone coming to hook everything up, such as multiple things to the TV. We were kept informed as to the tech's arrival time, which had to be a bit late. He was professional and friendly, but he was in a hurry. I would suggest asking questions or requesting they work with you on your set-up. Our guy just sped through everything, while we sat by and said nothing. Our fault entirely, just suggesting you be smarter than we were. =:>)

The Geek Squad men were absolutely wonderful in how they set up our new television, Besides that they informed us totally how to run the television and they were very personable.

I love the performance of the Hisense tv, especially the sound. Kenny was extremely efficient, helpful kind as he set up my tv and showed me how to navigate programming and streaming for the first time. Two young geek squad members were very good in setting up a fire stick.

The agents installed our 85” Roku Tv and a Sonos sound bar with no problems and it was a speedy process.

In home set-up is well worth the cost. They deliver - no trying to get it in the car or having sensitive electronics rattling around in the back of a (borrowed) pick-up. The techs unpack from the bulky box, and set up the TV. This is at least the second TV I have had BB set up, and I appreciate the service as well as the personable techs who do the work.

The team that set up my 77" TV and soundbar with woofer did an excellent job. They showed me how to use it all and helped me to setup my apps, like Netflix, etc. They took away all the packing and just left me with a beautiful TV to enjoy.

The agents were prompt and polite. They got everything hooked up and were kind enough to show me how to work the remote They also arranged for switching to cable from tv in a very easy way for me to do! Very grateful for that and the tutoring they gave!!

This is the first time we have used Geek Squad. They delivered our tv, took away the old one, and set up our new tv to the 4 components we have plus our antenna. They were very friendly and professional and went over all the features of our tv. They were here over 1 1/2 hours to set everything up so it was well worth the money. It would have taken us hours to do what they did plus we would have had to dispose of our old tv. We will use them again.

Bill from the Geek Squad did a fantastic job setting up my new 55 inch Samsung TV. He was very patient, professional and knowledgeable.

I was out of town so I had techs come in and set up our new 75” Roku for my husband who is a disabled veteran. They were great, even called me to make sure they had taken care of everything. Well done!

Fast installation and connection to my fiber optic internet. Technician demonstration some basic operation using the accompanying Smart Remote. But I recommend purchasing Samsung Standard Remote for easier navigation to local TV channels.

Accurate, professional and very patient to explain everything about remote and all kind of apps for the tv

Installers did a great job and were helpful with set up I’m not sure if the installers were geek squad or not but I was satisfied with them

The agents were professional, warm, expert, thorough, and patient. It was a pleasure having them deliver, set up, and explain how to use my new TV. They removed my old TV as requested, and completely cleaned up the area where they were working. Superb service!!!

Oh my Word! The two Geek Squad agents were friendly, efficient, knowledgeable, and very fast! They took down my old TV, mounted the new 55 LG and helped me with all the settings. They were extremely patient in teaching me all about the features and even hooked up my phone and my computer to the new TV. I trust their knowledge and their ability to solve problems. Thanks to the Geek Squad, my husband and I are now enjoying our new TV.

Timely arrival and quick set up. The technician took time to show me how to operate the TV and answered all my questions

The third party contractor came on time and Chris Duncan was very professional, efficient, knowledgeable and polite. He ensured all my questions were answered and took away my 8-year old non-working flat screen for disposal. I had a third party provider for installation and delivery since I wanted it delivered the next morning. I am very happy with the service provided.

The geek squad did an excellent job of setting up my 2 TVs. They were very knowledgeable and extremely polite.

The agent came to my house and explained everything to me and helped me pick out exactly what I wanted and needed. A week later another geek Squad employee showed up at my house with my television and everything needed to set it up. He showed me how to work everything and was knowledgeable and efficient. I couldn't be more happier and pleased with the service I received. I will be using the geek Squad for everything I need.

Agents were friendly, knowledgeable, and made all the connections such as netflix, prime, and disney.