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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 740 Showing 14,781-14,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Very timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job. Everything operating well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad did a great job setting up our TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent servie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad members were very efficient and friendly. They were able to answer all questions regarding TV installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Sony TV was setup and installed in no time. All covid 19 precations were taken.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not sure if it was worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professional. Done faster than expected. Phone not properly connected but I was able to rectify quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my tv with sound bar however spectrum needs to install before tv will work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technician knew his stuff.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician installed my new TV and offered to come back to help set up other programs I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician arrived on time and was knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad technician did a fantastic job, it has allowed me an opportunity to really enjoy my new tv and sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount & Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV Theatre guys did a great job installing our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our television quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rocks! Dan Dennett was awesome. We would ask for him again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service for elderly tech challenged family members

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars if Geek Squad doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars if Geek Squad doing, one star if subcontractor doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad set the tv, sound bar and woofer all u

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is not mounted and is working great off of a stand and is stable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Constantine was outstanding and we were able to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed our new 75" Sams8ung and attached al the remote appliances. Super

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered and installed new television.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad members contacted me when they were able to come early. They were friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Issue not resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to hook up our surround sound no faulty of his but 3 hours later determined that there must be problem with our receiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a great job during hook up and explaining the how's, when's and why's of the set.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, knowledgeable professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Member called and arrived on time. Explained what he was doing to connect & explain product. Very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad helped me cut the chord!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks were efficient and professional- they did a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Cleaned up the whole place and set it up like a pro. Highly recommend geek squad.

    I would recommend this to a friend