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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 741 Showing 14,801-14,820 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time and called ahead. Great service. Had a couple of questions answered and they returned my call with help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bery pleased with equipment set up; employees very courteous and great sense of humor. Not stuffy, but still professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quite polite and helpful. He even returned promptly when a small issue was discovered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    absolutely amazing tv glad I chose it would highly recommend one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome People

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very accommodating, quick and efficient. Super friendly team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians know their job, the product and were able to suggest options, which brought lower cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoyed the setup by the Geeksquad. They arrived on time and left with my new TV in top working order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my TV was installed and working in no time at all. and is working as expected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    tvsetup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was fine. Cost extra to hang on wall bracket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not impressed with Samsung 55 Smart TV; refused

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great, but TV did not meet our expectations when installed. We chose not to accept the TV and asked them to return it to the box, which they did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv and sound bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were fast and very patient with me. The technicians were very careful with handling my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the only way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and efficient and on time. They answered all my questions. And they were neat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    necessary service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rep was terrific. He did a very good job, addressed my concerns, and was thorough. I'd use this service again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Old School...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should of knew about this setup along time ago!! Have you ever asked yourself "Now why didn't I think of that"...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neil came back twice to help us with streaming.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Neil was amazing young man and had so much patience in teaching us about our new tv and set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job installing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job installing tv. No problems and the hooked everything up in an expected time tame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Delivery/Set Up Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were on time, professional and courteous. They answered our questions and were attentive to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was clean, neat and efficient in installing and programming the TV. to the cable company remote control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have used geek squad before and i will continue to use them they show everything and answer everything no fuss no muss

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were very kind and answered our questions!

    I would recommend this to a friend