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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 742 Showing 14,821-14,840 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service for TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have good experiences with Geek Squad installs, technical issues, anything. Great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, efficient setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technician had the TV setup and ready to view in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TVRoom

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable installer. Great guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How much more can I say but the young man delivering and helping was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insignia tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great and done in a reasonable amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was prompt, professional and very helpful. So glad I did not attempt this installation myself.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Third Party Contractor installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A third party contractor delivered and set up my 65” Samsung TV and Samsung sound bar. Nice man, knowledgeable, worked quickly, handed me a manual and left without explaining how to operate any of the features. I’m a retired senior now left trying to read manuals and make sense of it on my own. The sound does not match the lips of those who are speaking on TV. Will have to call and ask for an actual Geek Squad tech to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!! Great service! Answered all the questions we asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv setup was great, the geek squad did a good job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were so helpful and they went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was professional and was very patient with answering our questions. We hope to work with him in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came promptly and ensured my TV was mounted and working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad people are knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was helpful to me and my setup for new TV. He also helped me move another TV and tv stand for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quick hook up and running in no time at all!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All I have to do is turn it on.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was very friendly and helpful. he was finished with the project in no time. works great, no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience everything was taken care of very professionally and explained in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suppor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support and great customer service. Love the protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend getting Geek Squad Service for everyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One problem solved but the original still occurs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the setup problem quickly and attempted to fix the original problem of sound cutting out when using smart apps. Problem still exists.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so indtall still not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I asked for a computer and TV person no computer/printer person came and they said call and reorder! Only fair setup; first time installed old house great job. I had to tell them not working a and seemed to just want to leave. Still not correct.

    No, I would not recommend this to a friend