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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 744 Showing 14,861-14,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did excellent work mounting my new tv. I will always buy their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up crew was on time, left no mess and showed us how to Use the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two personnel which were sent to install my tv mount were nothing short of professional and master of the trade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eet up TV/Internet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once the job was completed, everything ran Normally A+

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were professional, knowledgeable and respectful. Best geek squad employees we have EVER had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have and continue to use Best Buy's Geek Squad. The only way to go! Honest, knowledgeable, and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad A+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the professional installer. Very attentive to what I wanted. Plus it was included free of charge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, experienced, polite, and completed the project to my satisfaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes the guesswork out of a corner install for me. This was well with it and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. The only problem is switching from apps to regular TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not Worth the Cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for the Geek Squad service because there was no way I could lift the TV I purchased onto my TV stand by myself. I had no one to assist me. Geek Squad unboxed the TV and put it on my TV stand. They setup the remote and were willing to answer any questions I had. However, after they left, I had to unplug everything and re-do it. The cables were a total mess. You would think the Geek Squad service would include cable management.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beginner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I love this product it fits right in my living room perfect. I will be purchasing another one soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, Geek Squad technician did a very good job in mounting the flat screen bracket on my wall. The studs were difficult to locate, but he took his time... it's level and looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my Smart TV & helped me access offerings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was efficient and knowledgeable. He called me back when I had a question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was set up by the Geek Squad. They did a wonderful job. They arrived on time and explained everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    STILL HAVE SOME PROBLEMS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ONE CHANNEL SOUND NOT WORKING. HOME THEATRE SOUND NOT WORKING,HAVE TO USE TWO REMOTES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were on time and quick. Very friendly and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher did a great job hooking up my TV and blue ray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed and set up 3 tvs. Quick, clean and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved connection problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt resolution skillfully performed with helful suggestions

    I would recommend this to a friend