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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 749 Showing 14,961-14,980 of 18,776 reviews
  • Rated 5 out of 5 stars

    tv i had to go to comcast to get a cable box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    n0he did not he said i needed cable box to get it working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, fast and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad connected my TV and Roku to my Youtube TV account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed TV and hooked up sound bar and Cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job and arrived on time. A+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery came on time. Nice guys assembled & set up tv in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    did exactly as I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was able to connect my surround sound system and set up the remote control for all the equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guys were fast, and knew what they were doing. They cleaned up after themself and explained everything to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad lived up to its reputation!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV and sound system were expertly installed by Geek Squad, the very best in the business!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected the tv and secured it. Also instructed me how to operate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The servicers were great completed setup, reviewed product very satisfied with service from BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv stand wasn’t wide enough so I had them mount it on the wall. I should have done this a long time ago.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation by Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and installed my new TV quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hooked up two t.v.'s to sonos/att verse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did not mount the two t.v.'s. He ran the cables to the sonos/uverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup a 43”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. Connected TV to Blu-Ray and went over the controls. Plus, they were super nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to have a tv delivered. This service was required with delivery. They did a great job. Friendly and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient & friendly staff. Cleaned up well after the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    55” tv was defective. They picked it up and replaced it with no hassle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Furniture Assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I very satisfied with the service They did a great job with Assembly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not Bad !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very professional, timely and informative as my husband don't do manual labor !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived and set up the entire home theater in less than 2 hours. No problems with the system afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my additional tv and it is wonderful.

    I would recommend this to a friend