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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 750 Showing 14,981-15,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    how p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tech was top notch made sure everything was working

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emmanuel was terrific, really knew his stuff, a real pro Was very impressed with him, great people person

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work by the Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did their work for me quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they came on time and was done quickly and explained everything in words I understood

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was very good at this and told us what

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman was very professional and he took his time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REALLY NEEDED GEEK SQUAD!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked that geek squad called me a few times to keep me posted concerning their arrival. I would never have gotten my TV and accessories working properly without their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly & efficiently.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected my TV quickly, it works perfectly, and I have no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team was so helpful in explaining things and answering my questions. I feel they were excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional and efficient, and did a good job of explaining all the "bells and whistles."

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is up to the challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable. I would suggest they do the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    agent were great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great agents went right to work helped me with TV very knowable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV correctly!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent mounted my TV properly and helped attach all my other equipment to this TV. They were also very knowledgeable about the features of the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed answers and reccomendations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had along list of questions and got answers. And I got the answers. Very successful results.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and we were very satisfied with how efficient they were.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad techs were professional, punctual and friendly. More importantly they installed my tv mount and it looks great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad rep was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Installer was prompt, courteous, efficient and very pleasant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb service and quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek squad over the past three years and have always been very satisfied with their support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was connected and most of the ancillary units were connected but not all. I didn’t note at time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installtion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time very efficient removed refuse and set up remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought television with them and set it up and programmed it to my specs. Did a great job, fast and courteous.

    I would recommend this to a friend