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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 752 Showing 15,021-15,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Excellent Service Setting Up this New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the time the agent took to introduce me to all the cool features of my new SMART TV/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad agent was efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent who set up the tv was fast and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was great helping set up for my 83 year old mom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Skilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave a high score to both employees. They made sure the TV was working before leaving my home. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers were efficient, friendly and cleaned y

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installets did a super job mounting my tv and soyndbar

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was really good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that hooked my TV up were very professional and it didn't take them very long to install it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good mount. Adjust just enough to get your cords plugged in they took about 5 minutes to mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a defective tv. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Demetrius, Brandon and Mike were terrific. Really

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They connected my TV, re-programmed the remote and connected all to the sound system.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Total purchase experience was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales specialist did an excellent job demonstrating all the features. His product knowledge was impressive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This was a small TV and I was able to install it m

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a small 24 inch TV for my bedroom. I just plugged it in and called WAVE to set it up for cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very efficient and effective and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courtesy visit advised me product not suited for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was canceled after he advised booster would not do as desired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them, always there to help couldn't imagine fixing it with out them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent that did the install was vary good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a great job also very clear operating instruct

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job don’t remember his name but lives in Piedmont S C

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the men that set up my Tv and Netflix! I'd use geek squad again it's worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was worth the money to setup this TV using the Bestbuy install team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect size for 16 feet away

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound for a tv, it is across a long room and you can lower the sound and still hear all dialog!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were knowledgeable, efficient, and friendly. They were also very helpful in showing me how to operate the TV.

    I would recommend this to a friend