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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 753 Showing 15,041-15,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Love Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wat a great knowledgeable set up team. Super appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent...............................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    larry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job and knowledgeable and helpful staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so efficient in setting up our new TV. They were pleasant and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a great job and was very informative. He helped us with our naive ways.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was delivered on time but not installed as it was damaged. I was not home for the second delivery and missed the setup and demonstration of how the smart tv worked. My husband tried to remember everything they said but, having no experience with a smart tv, he was unable to grasp all the information. I haven't a clue about how it works and no manual that explains how to use apps, streaming, etc. Very disappointed and frustrated.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    TTech is big disappointment/Kurt was GREAT!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was installed on 12-8-21 & was working great. Morning of 12-9-21 when we tried to turn on the TV it was not working. Spent over 1/2 hour on the phone with Total Tech only to be disconnected. Called our salesperson, KURT MANNING, who volunteered to come out to the house & fix the problem. Special thanks -- 2 thumbs up & 5 stars for KURT going above & beyond for the customer!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, and knowledgeable about my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth & Ready to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was glad one of the GEEK agents set up the TV - too many steps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Even better than I hoped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for an improvement on my old TV and was shown a much better one that was amazingly low-cost

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient and knowledgeable installation of my tv and connection to all my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FAST, EFFECIENT, ON TIME, AND A PROFESSIONAL JOB

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NEW 55" QLED TV FOR BEDROOM. EXCELLENT JOB. WORTH EVERY CENT. HIGHLY RECOMMENDED.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad TV connect was awesome! Well worth the money to me! Curtious and very nice! Explained everything to me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked everything up, explained controls. Always the best service from Heather and Ashley

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did an excellent job installing. No complaint

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did'nt mount it on the wall because we have a console the tv sets on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was done in a very efficient matter, well done, very pleased with his work!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad hook my TV up fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek was great. Geo took great care of my needs. Thank you again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the 85" screen, the quality of the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad got my new TV up and running within a half an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad came on time and installed the tv.E

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went according to plan. They DVD was hooked up and all seems to be working well.

    I would recommend this to a friend