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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 754 Showing 15,061-15,080 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service technicians. Took their time and answered all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ED LODY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING PROFESSIONAL SERVICE !!! THE GEEK SQUAD SAVED THE DAY AGAIN !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek agent connect devise to get apps.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected devise to tv in order to make smart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great turner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the tuner and had the geek squad come and install it. I have never been happier. I got a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted and programmed my new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nicely done. He knew exactly what to do. Programmed all my remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed TV Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents hooked up tv and dvd so fast. They knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This helped with the connectivity issues we were having. Solved it with ease

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv right, the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great, what a wealth of knowledge. I would never have been able to do by myself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Screen TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much I bought a second big screen TV for my second home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was fantastic.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin Duda was the geek squad guy that set up my mom's tv. He is so knowledgeable. We will always ask for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Geek did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He even made sure my old VCR was properly connected for my collection of Disney movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer made sure TV was positioned where I wanted it, and he improved operation of a second TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable expedient friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience! Fast friendly and helpful. Worth every penny great value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall strong approval of geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job of installing but had to have them return to explain how to use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech did a Great Job. Very smart and considerate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    82 inch ssmsun

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Polite,courtious, professional,knowledgeable,helpful,easy to explain set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemingly fast install by Geek Squad agents.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job setting up my daughters TV.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it for me!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my view, not worth it for me. I can. with the help of my brother, do the same thing. I can do it when I want, and in a neater, less messy, way. I can take my time and make sure it's set up just the way I want it. I can look through the on-line owner's manual if I have any questions, or go to YouTube if I need an expert advice....all for free. Saved a bunch of money:)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was knowledgeable and installed my tv. Fourth tv installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knows what he is doing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theyset it up quickly. Very professional I just wish I could remember all the instructions

    I would recommend this to a friend