Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 755 Showing 15,081-15,100 of 18,776 reviews
  • Rated 5 out of 5 stars

    The installer called before the alloted time .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowable , and installed the TV quickly and explained how it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great geek squad job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad showed up on time, and they did their usual great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv now my guest get to enjoy quality time with this Tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service, and they were on time!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with the service provided by the Geek Squad. Highly recommend them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in record time.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed and moved a second tv. Great service

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install of my 55" smart tv went without a hitch. One man showed up to hook up and hang the tv on the wall. I could not help much due to recent surgery. I was satisfied with the install. No instructions were offered, he said he had to return to finish another job he left his partner at to come to my house, but he did give me his card and phone number telling me to contact him should I have questions. LOL!!! When I called him the next week I got voicemail and he never returned my message . I even texted him to no avail.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is aleays perfect for thus 77 yr old who is technology challenged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    hook up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    woman was very good knew just what needed to be done made sure everything was working before she left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad were great to work with.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They showed up on time. They were very professional and helpful with the start up process of the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expectations met

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All that i expected, was done within time estimate, but barely. Have total tech, so it was prepaid

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Staff was careful, professional, and courteous. Quick install, no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use them

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very knowledgeable and recommend them 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is GREAT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jon Edsall istalled our t v and HE was GREAT.......as usual!!!! Thanks! Ritch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ff

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product to all concerned it is a great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job. No complaints! Very happy with TV install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew exactly what to do. Super helpful. I would go this route again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 55" smart tv from Best Buy. We watch it every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad met all of our expectations in performing this installation. Great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Made sure everything was set up properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Hassle TV Install!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installers were prompt, knowledgeable, and friendly.

    I would recommend this to a friend