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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 756 Showing 15,101-15,120 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad fixed everything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all my devices and everything is working as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exemplary Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was extremely nice & professional! I highly recommend him.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my TV and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a great place to shop for electronics and have them deliver and install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service rep was very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is truly the Best. I love my new TV. Best Buy has the best products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable tech who arrived on time and quickly set up our systems. Great job and customer service teams!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My set up of 65 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, Good. No problems, Went smooth. Will recommend it to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install my 70inch tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time, knew what they were doing, finished in a timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly, efficient, knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing service. Installer was very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The techs were great !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked up the T.V. programmed the remote and made sure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a brand new house and old stereo equipment Geek coordinated the new and old technology Great Job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job and helped greatly. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV quickly and efficiently. They were very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Came Through

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was prompt, courteous, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These people are amazing..... if you have no clue how to do this stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, friendly and informative installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome and very polite. Arrived on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were really helpful, explained every step and also gave us tips to add additional hdmi cables.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked things up. Did not explain tv set up very well. We to fast. Needs to slowdown.

    I would recommend this to a friend