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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 758 Showing 15,141-15,160 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job mounting my TV above a fireplace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient installation and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the TV picture is excellent; very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv mount works fine. It do es the job. Tbis is a fairly well designed product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected them to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and was excellent....EVERYTHING was neatly done..very Pro..very pleased with it all......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints: the TV works well and without issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The gentlemen were speedy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in and looked at my old TV laughed and giggled carrying out to their car...it was huge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and engaging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad showed up when promised. Very knowledgeable and helpful. Well worth the additional expense.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out. Did an excellent job. Was very pleased with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Got everything done faster than was quoted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought TV from BestBuy

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works really well. We are happy with the TV resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gear

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite and professional informing about your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Team they knew what they were doing

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad knew what they were doing. Took them no time at all. They were neat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connection and setup service, no issues.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful and professional staff. Knowledgeable answering my questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV and did a good job installing the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was fast and great with explaining the use of the remote. Clean and took trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Devices @

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They just connected all my devices!I'm very happy with all!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up my doorbell very friendly Thank you Geek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a wall mount and Geek Squad installed the mount for free. Took less then 15mn. Thanks Best Buy!

    I would recommend this to a friend