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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 763 Showing 15,241-15,260 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that came did a good job and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, competent, and performed beyond my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad Set up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, smart, and courteous. They arrived at time agreed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another GREAT Experience with Geek Squad! Definitely the way i will go again and again in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my tv quickly and on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad mounted my Tv and connected all the devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV installed and connected to most of my devices well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete hookup and excellent instructions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete connection to cable. WiFi, and apps I use. Friendly and courteous service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always polite and we;; informed. It is always a pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad rep was wonderful! Very helpful and informative---gave me ideas I hadn't considered. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great added package... Received value for my money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New 75" Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real good TV, good price, and good delivery and setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great, mounted and connected devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys who came knew their stuff. Had everything set up quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Moved a heavy TV up a flight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, courteous, good communication, and got the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were professional and very informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent assistance from Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was extremely knowledgeable and helpful in setting up the TV with our surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV HOOK UP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IM SO GLAD FOR THERE HELP .THEY ARE THE REASON I GO TO BEST BUY THANK YOU GEEK SQUAD.GIVE THEM A PAY INCREASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money, get the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best! Rowel Rivera and his partner were great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick.Fast. Accurate.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my Dad and the install was flawless. He enjoyed their visit and was quick and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two young men who installed my equipment were neat, professional and answered all of my many questions.

    I would recommend this to a friend