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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 764 Showing 15,261-15,280 of 18,776 reviews
  • Rated 5 out of 5 stars

    On time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy hooked up tv and Bose speaker only problem universal remote won't work all auxiliary equipments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I didn't have to connect the new TV it seemed to be very easy with Geek Squad doing the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squard men were very helpful, excellent in there job performance, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was very good and did not take long at all. The television works great and it looks so clear.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    squad ok nice enough but in hurry did not no rear speaker product and review of remote brief. I think thats where they failed , Customers always say yes when someone shows funtions of remote but forget soon after squad leaves, therefore I can't get full use of new system!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service ! Excellent Rating, What more can I say !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work fast and efficiently and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and wifi set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. Surprisingly quick and minimal to no mess. The techs were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a perfect job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not go anywhere else The geek quad knew exactly what to do Samsung is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SQUAD !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have great trust in the Geek Squad and will continue to use and consult with them for my Best Buy purchases !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically speaking the providers of service were ontop of of every nuance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, nice tech, set it all up for us, showed us the ropes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the appointment options and the ease of communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad person (Allen) that came to set up the tv was very nice and answered all questions that I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic customer service very professional did a wonderful job explaining how works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best crew ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast... courteous....knowledgeable....great communicators. Thank You!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Guys were great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was very professional and the guys were very knowledgeable. Very pleasant experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation was a day late,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work was professional. Appearance for work was a day later than scheduled, disrupting our personal schedules.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well setup as required. The wall jack are far away from others

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    He sure did.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good except he didn't install our remote info! Nice guy!

    I would recommend this to a friend