Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 765 Showing 15,281-15,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    I love Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I've used Geek Squad they were great and very professional. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my TV quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were professional and knowledgeable. Quick and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent connected smart tv to internet and got everything working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed my tv and hooked up all my ancillar

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went beyond wonderful. Super service, super polite and a great job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product, very good service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, Jack and Jacob were wonderful. very helpful!!! Professional!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed my TV & Sound Bar with no issues. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommended by the best buy team for the TV I bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reviewed how to use the features on my new Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great service. The tech was friendly, informative & very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional & fast setup. The Geek Squad answered our questions. They were courteous and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were courteous and made sure we understood everything before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stole my TV and devices quickly and pro

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed all my devices professionally and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad gets it done

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got everything connected so I can use 1 remote to control everything!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was fast in connecting the TV.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV was delivered and put on a cabinet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer, Robert M is a true professional. He even calls me back when I have questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome installation guys, they did a superb job, highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad = High Performace Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, conscientious, and knowledgeable. They know their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service with a smile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the first time. They were real pros and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tech really knew his business and he was very entertaining. Wouldn’t mind having him again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My TV was installed quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was left satisfied. The TV was mounted as I wanted it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Two Geek Squad trips were needed.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV installation required two Geek Squad visits. The first agent installed a new Smart TV and connected it to my Roku. However, this agent was unfamiliar with the Comcast Flex streaming device and said it could not be connected. However, this was incorrect, and a second agent came to install it two weeks later. This agent was knowledgeable about both the TV's features and the connected devices and was very helpful.

    I would recommend this to a friend