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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 766 Showing 15,301-15,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional staff, set up was a breeze, installation was finished sooner than expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Success

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent in getting the actual work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional and courteous and very knowledgeable. Would definitely recommend this service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Installation Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Installation service is very professional and very importantly great technical skills

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were here on time and had me set up in no time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Last Impression from Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install was poor!!! One person for a 65 inch TV is not acceptable. The TV was going up the stairs and was basically ‘shoved’ up, walls hit and carpet dirty. I stopped the gentleman and asked if Best Buy was going to do repairs. I had asked him to wait for husband or allow me to assist. My husband came home and assisted with lifting. Not sure of the third party that did this installation. This left us with a very poor last impression.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    THE ASSOCIATES INVOLVED IN MY PURCHASE WERE GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS DELIVERED MY TV & INSATLLED IT WITH GREAT VIGOR & COMPETENCE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always satisfied with Geek Squad. Really know how to connect your electronics and help with how to use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed the tv quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did it by my self ……it’s so easy……………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic so happy quick install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    same as above HAPPY as can be wouldn't have any one else install my TV's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great geek squad rep

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put all my new gadgets together in a timely manner. He was a really nice and helpful guy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and professional installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was home for the install. The installer was courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the COVID-19 virus; the installers only hooked up the cable and DVD player. They didn’t even try to connect my surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a 75" and absolutely love it it was a great purchase and best buy was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed ceiling speakers for me and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad showed up on time and set up TV in a very timely manner. Excellent customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were nice and completed installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs took the tme to answe all my questions and were polite about it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Choice!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superior 4K picture quality with Fire TV built in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek guy was very good. He explained everything he did and completed everything I wanted done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys, they did a great job. very helpful would recommend

    I would recommend this to a friend