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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 767 Showing 15,321-15,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    greatjob

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job, punctual and professional !!!!!!!!!!!! would use them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already had all electronics in place. They did connections and set up on 30 min! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good and connected all the devices and made sure everything worked well. very polite and helpfull .Thank You

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and friendly crew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Friendly and professional. Put shoe covers on and were very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful. Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent unpacked TV and connected sound bar. Helpful and strive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. Even put covers on their feet because it was raining. Both guys were good &friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set up was perfect plus showing me how to work it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer called to let me know the time of his arrival and to verify I had everything he would need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy does a great job of installation for products they sell!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and spent a littler extra time showing me some features..very appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent did a quick thorough job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up TV and added set up of remote as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys where very clean and quick also hooked up my current HDMI's to the TV and connected everything to one control

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after paying for the installation I still had to purchase a different cable to make it work which didn't seem reasonable to me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, they were knowledgeable and friendly, would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeksquad know what they're doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people who are well trained and are there to do things right and answer any questions you may have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed and connected all cables courteously .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I had them set up new TV. Professional set-up took all the anxiety out of the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we had them connect everything. They were very friendly and got the job done quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" samsung tv installed by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents very professional-wore booties and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy/Geek Squad TV mounting is a great service because the people are punctual, respectful, and fast.

    I would recommend this to a friend