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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 769 Showing 15,361-15,380 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek squad are all knowing..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my T V and receiver very short time, and did it right...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Proffesional! Knowledgable! Cleaned up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Agent very neat and extremely efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and setup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - technician was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, efficient and knowledgeable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were of the utmost professional quality - on time, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They packed up the one I was returning and set up the new tv. Quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad set up my TV and did all the connections.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This service is not complete

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1-star is not so much a reflection on Byron as it is on Best Buy. We paid $199 for a professional installation of our new TV. It was delivered, plugged in and but when I attempted to logon to Netflix to check streaming capability, the TV failed completely. The technician tried several times to reboot but in the end left us with a dead TV and closed ticket.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Projector mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the projector properly and nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went very well. Set up was quick and very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the Rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, efficient, thorough, well done. Great experience!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need to Go the Extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents connected my new TV but didnt do any adjustments , hence the 4 star

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice for my bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech Bret did a great job of setting up and was very friendly and helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my tv and hooked it up to the devices. Everything worked perfectly when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rules.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up went quickly and very knowledgeable tech resulted in a smooth operation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set my new TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents arrived on time and were professional. I highly recommend them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our TV's

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He took time and did a great job. He made sure we understood how to work things

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv's working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup awesomely, done professional!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    INSTALLATION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE PEOPLE THAT C AME OUT TO SET UP THE TV DID A GREAT JOB

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maury

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very knowledgeable and set the tv up in quick and professionally

    I would recommend this to a friend