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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 770 Showing 15,381-15,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't have been any happier!! The guy was so nice and helpful, he really deserves a raise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and detail did a great job hanging my TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so quick that I barely had time to ask them questions about the TV. If you don’t understand something, ask them questions. I did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, but arrived late to mount the TV into the wall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick ,& explained everything, thoroughly, 3 people

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store to buy from

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt delivery, easy to buy and price protection for items purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a very neat and complete job installing our new 65" tv. Very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and furious set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew set up the unit and walked me through use. They also explained the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice to be a recipient of quality work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with past experience with the Geek Squad, they are an extremely professional work force.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    verry good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    yes very good the geeks have halped me many times with my cell phone and my dest top pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and set-up was fabulous! The guys were extremely courteous and answered all of my questions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    On time delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tv on time set up done by outside contractor. Delivery person was good but was not all that familiar with my model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deesz

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that came could not have been better. he arrived on time and i was pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV in no time

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are quick and answer all your questions about the service and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and helpful as well as efficient. Quite polite also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and great service from knowledgeable staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very communicative and got the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team came early! They were courteous, quick and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed new tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very good and quick with installation. Took the time to explain the features to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and willing to answer any questions! Frankly, I was quite impressed with their service!

    I would recommend this to a friend