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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 771 Showing 15,401-15,420 of 18,776 reviews
  • Rated 4 out of 5 stars

    Full service?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They unpacked and put up my tv but they didn't bother to program the remote.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing a TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job!!! And tutorial on the new remote so I would be able to view once the tech left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional installation, explained all the features of Sony TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys connected all and explained controller and left us confident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was fast and easy and absolutely necessary to use professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek guys were here on time setup new tv fast!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the setup was smooth the tutorial on use of tv/sound bar/ cable box was minimal. No instructional booklet came with unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was outstanding.everything went very well. Courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Tech Mitchell is professional, knowledgeable and courteous!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic this one word says all there to says about experience!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician knew his job.As easy as one two three. I will purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fast job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up everything and did a great job. Appreciated his guidance and advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad delivered my new tv and installed legs and set up tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service men were exceptionally polite and extremely efficient. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instalacion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and positive attitude of the employee

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fixed problem quickly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the VCR set up to our DISH receiver. Handled work efficiently and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The connecting of the new T.V. was clean.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did a masterful job, the T.V. looks great and the extra equipment is hidden in a cabinet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad excellent! Forget third party install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was good on it's stand! Agent's could of demonstrated the new tv more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great install needed more time with them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentlemen that did the install were very professional and polite. I just needed more time with them to show me remote capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    setup and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, installers were polite and install and review of features were perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent staff..great install.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team arrived on time and were very thorough. couldn"t be happier with the work.

    I would recommend this to a friend