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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 772 Showing 15,421-15,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    Ocala Geek Squad, the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two guys who has been with Best Buy for many years. True professionals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks were wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No muss, no fuss, everything hooked up correctly, on time and very personable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek BB people are AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were so pleased with the guys that worked with us. They are friendly and good at what they do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with technicians. Very expert in their knowledge. Very friendly and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65” TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were good and fast. Job done quickly, nice guys as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, such a good picture, easy to oprerate. amazed how clear the picture is and so life like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They tried their Best Buy efforts to resolve the issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installer did a great job and showed how we were shortcut by the first installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in-ceiling speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installed my speakers wonderfully! Everything looks great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality serice at an affordable price. Service was timely and technicians knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tommy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and total tech delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad set up my TV perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up my TV and devices perfectly! They worked quickly and expertly!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted and connected. Everything worked with the push of a button. After not using some of the buttons for several weeks, they don't work. When the buttons are selected for Netflix or any other service, it is now saying the internet is not connected. Yet it switched back to the TV without a problem. It was a quick set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were prompt, nice and took the time to explain every detail of my new system. Wonderful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    so-so

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes forever and a day to get the correct geek squad person over the phone. Once you get a person they are very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was actually a subcontractor that set up my TV but he was a nice guy and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous setup. They arrived on time. They were also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad guys were very professional and courte.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys were great. Very friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install went smoothly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up went very well however a couple of issues developed later on and had to have someone come out and fix. Everything's been fine since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and knowledgeable . In addition, very pleasant.

    I would recommend this to a friend