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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 777 Showing 15,521-15,540 of 18,776 reviews
  • Rated 5 out of 5 stars

    service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a find job of putting the stand together and hooking up my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The location is great the geek squad explained everything in detail

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was excellent it was as I expected .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was excellent based on my past experiences with the Geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came with tv installed perfectly. Explained everything and was more than professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was amazing! Very professional and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ADAM WAS Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was technician dispatched to my home. He is an outstanding representative for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was technician dispatched to my home. He is an outstanding representative for your company.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CONNECTED MY TV QUICKLY AND GOT EVERYTHING WORKING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WON'T HESITATE TO CONTACT THEM IN THE FUTURE. TECH WAS KNOWLEDGABLE AND HELPFUL

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Casey was great! Respectful & showed me how to work my new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv in a timely manner!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed tv very quickly and to all other devices that I have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i need a new tv and its good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my old tv give out and i need to buy a new one so i went to your best buy store and bought one .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good service when delivered

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brought tv in took the old away as agreed showed me things on tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad takes care of you. Very professional and precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installers were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two gentleman that installed the tv were very organized & professional. They did a great job,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Watching Pleasure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a TV mounted with the cords hidden. However, our sound bar has started to slant on one side and additional service will need to be completed for this correction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh and his partner were great. Even the follow up was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Still Waiting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This says my service is complete....but it is not. Headphones still not connected. I was given the SKU for a part they said I could connect (which I went back to store to pickup and pay for). That did not work so the Geek people will come back Friday to complete the set up hopefully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were the best. They were professional, helpful, and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re like me and have video games, DVD, Surround sound, etc etc do this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally have sound bar hook-uped correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad did a great job hooking-up new TV and soundbar and explaining how to operate

    I would recommend this to a friend