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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 778 Showing 15,541-15,560 of 18,776 reviews
  • Rated 4 out of 5 stars

    Speedy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish they had taken more time to go over everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast assembly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeabl of their products. Came assembled very quickly and efficient and neatly done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all was good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Teto was excellent! Very smart, good attitude and good knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and knowledgeable service people very helpful in creating helpful atmosphere

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fairly knowledgeable on various tech topics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable but lacked the ability to connect my tvs to my WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will always use the Geek Squad. They are well trained, efficient and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Geek squad explained everything they were doing. I would use them again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast and efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery went well. The workers were courteous, fast, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience with delivery & set-up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me (being a non-tech person) money was well spent for delivery & set-up of soundbar & TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no complaints.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great install. Install was quick and completed in a short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alex was so great and went above and beyond to solve our tv, surround sound and remote issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer hook-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of connecting my printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the installer did a great job, Armando Gonzales should be recognized for a job well done!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV however voice and image still don’t sync so I’m disappointed with Geed service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gerk squad member mountef my YV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted my Panasonic TV in my spare befroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered TV on time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and programmed the TV ensured it was working and functioning properly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He provided a professional service. He was very quick and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really see this service program would help more protection on our 70”T.V.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient/knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow arrived on schedule and had the product installed and working in max 10 minutes. No issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent “GEEK”. Professional, personable and perfect.

    I would recommend this to a friend