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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 782 Showing 15,621-15,640 of 18,776 reviews
  • Rated 5 out of 5 stars

    True professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came out and mounted my Tv on the wall and even assembly my fire place..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came to set up remote logitech harmony control.they set up and shoed me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed it very fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful and helped me with other tv’s also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad handled my delivery very well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and set up of my new 4K TV was done very professionally. I was even helped by Chris to set up my DOT after my TV was properly programmed and set up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Normal TV connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subcontractor assembled the TV console and connected TV, DVD player and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best, wouldn’t know what to do without them. Great team the two of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians were efficient and took care of showing us the tv features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hookup was perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very pleased with the person who hooked up our TV and explained how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, made sure i had everything i needed and had no further questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and the repairman was excellent as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    3rd party installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup by 3rd party was quick. They unpacked and connected all cables and started tv process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always helps with any installations.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always ready to help with any problem. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using geek squad especially in hard to reach tv spaces they do all the hard work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed our new tv and moved 2 old TVs to 2 bedrooms. Excellent work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The guys were knowledgeable and very friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who set up our television and stand were very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the picture is great on this t.v.the only thing is the add said it was a 4k tv..and it wasent..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service. Excellent install . Installed and mounted a 75 inch flat screen perfect

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice installer, could use a little more technique

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was a nice guy, but touched the front of the screen several times leaving 20+ fingerprint marks I had to clean off. Also was on the phone half the time. Gloves or a second person for an install like this is totally necessary and geek squad should schedule it as such. Absolutely not worth the 200 dollars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly, patient, and removed all packaging etc.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    service was great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came on time and connected TV no problems man was very helpful with any of my questions of operation

    I would recommend this to a friend