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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 786 Showing 15,701-15,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and efficient with a lot of knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad connected my TV to my surround sound.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They figured out how to connect my TV to my surround sound very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on time and explained the issue to me. He made sure everything was working before he left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad corrected problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent reset password code as tv had blocked access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything done in less than 30 minutes and everything works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First timer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad come out and set up my t.v. would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heloful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well done! TV set up so helpful thank you for your help:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were timely & courteous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were knowledgeable and great with their explanations of how everything worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was able to hook up my tv and set up the wifi to my tv i was pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought in the house took the tv out if the box and hooked the necessary cables and made sure it was working properly before leaving and also took the empty boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv quickly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy installed my tv by himself-he was very professional and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On-time and no wasted time!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers were prompt and worked like beavers to complete the set-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you will always choose you guys you were prompt on your time professional and detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron with the squad came out assessed the problem with our projector, then fixed it like a boss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a great job, as usual, in performing their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The very efficient agents set up my TV and all the devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than doing it myself. Made sure I knew how to use different features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy Lifting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy was great. They took my old ancient tv away, and hooked up my brand new 55" smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time and quickly got the TV up and going.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nico and Matt were great!! They set my New TV up and recommend ways to improve my WiFi

    I would recommend this to a friend