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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 788 Showing 15,741-15,760 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy personnel connected and setup our tv services perfectly and very quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Come get the BOX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was quick. BUT now there is a problem... They left the box for the TV saying they will be back in 30 days. If there is a problem within the first 30 days with the tv they would need the box to return the tv. GUESS WHAT?? Nearly 2 weeks past the 30 days and I still have the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent two very knowledgeable men. They were prompt, efficient and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and polite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were polite friendly courteous punctual helpful very knowledgeable and informative

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected. Nice job explaining how service needs to me works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job, guys!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy guys are the best. They know just what to do with no down time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hooking this up. Well worth the cost for installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! Best installers ever! Best decision ever. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad very helpful and installed my set and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service as always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad associate was fast and accurate. Could not be more pleased with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy set a great tech who cared and was friendly answered all questioned....thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were very, efficient professional and patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Professional and Informative.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Highly professional, quick and helpful training for equipment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All looks well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting to hear about the L-brackets for the sound bar. No instructions left for the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joseph did a wonderful job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Joseph for a great job. In and out in short time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They were efficient and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great- they explained features of TV and it is mounted perfectly!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek Squad. Very neat, very precise. Couldn't have given better service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was connected, but some services not completed, i.e., the WiFi and size of picture screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, professional, clear communication and a willingness to explain in simple terms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The folks who delivered and set up were great. Very friendly and efficient.

    I would recommend this to a friend