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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 789 Showing 15,761-15,780 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents installed TV, and made sure we knew how everything works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I buy all my appliances at Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a receiver and the Geek Squad recommended this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick & Painless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great crew. Arrived on time and quickly installed 2 TV's & sound bars and even programmed the DirecTV remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were efficient, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech guys did an awesome job connecting everything together and setting up my network!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so helpful and took care and time to make sure we were happy with the setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by friends and family that Best Buy does a good job mounting and hooking up tvs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installation of my new 4k protector and mount went perfect. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great info and knowledge of their job. Installation was quick and efficient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adam was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite young man. He was quite knowledgeable and took the time to explain things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad setup TV quickly and no issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup the universal remote for me and answered all of my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks so very much!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service great employees! Just a great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Courteous service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time. Extremely knowledgeable. Courteous and gave good explanation of functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly and helpful. Set everything up and made sure we understood everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was suspect about buying, but Trevor really put in the time to ensure everything was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys on time !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my 85 inch Sony! Did a neat job in a short amount of time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote usage difficult to master.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup fine. Geek Squad agent very helpful in setting up "smart TV".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just installed yesterday, but it sounds great. Will hang on wall later

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very talented people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A man and women team that work very well together. Very happy with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad assembled and connected our TV and components professionally and quickly.

    I would recommend this to a friend