Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 790 Showing 15,781-15,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Things went great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job love Bestbuy mike was great very good at what he does

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very helpful and polite

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She arrived on time, helped set up the device and trouble shot the problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent worked very hard at solving my install problem .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went over and above

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were on time, courteous and showed me everything I needed to know

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad experience was great.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad members were great. Knowledgeable and technically competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent istalled my tv and showed me how to operate it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ++ Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great professional installation. Easier for me to get the Geek Squad than to do it myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the personal at home support service - its changed my life and stress level!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The use of my TV is so much simpler

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris did an excellent job of installing my TV system and it is so much easier to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and respectful. Knowledgeable and gave great information on product/services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit on my wall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Samsung TV Love my 43”, quality entertainment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv accessory

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This accessory is working well with our new tv. It was necessary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are always professional and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job on installation and answering questions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Very helpful and patient with my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was perfect, they made the color jump off the screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad did a great job

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, fast and efficient the set up was flawless. Would recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad survey installment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv cable box is not set up need to give xfinity a call to boost up the box but still doesn’t work got sent another technician to come here and rewire the wire cable than link back up to phone line. They did teach me how to use the remote but not as good as the technician installment. However, I still need to give credit for installing to tv standard and hook up the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was set up and working in a few minutes & reviewed by agent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very happy with the competent, speedy and friendly service that I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installers did a professional job of setting up TV after installation was completed.

    I would recommend this to a friend