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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 793 Showing 15,841-15,860 of 18,776 reviews
  • Rated 5 out of 5 stars

    Really good team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big relief to have these guys take care of install for me. Courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knows what he is doing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wayne is an expert at his profession, really knows the equipment.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great people unprepared for haul away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents or delivery people were great and helpful, but they were not told how big the TV for haul away was and couldn’t take it. I had to call and was very displeased with the helpfulness of my initial contact and he eventually just hung up without resolution. I was then on hold with another agent for over 1/2 hour to get some help. Extremely great delivery, extremely poor help after with the help desk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was excellent. He st up my 70in. LG TV with no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A quick visit and good explanation of completed job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time buying a Samsung tv and I love the 55” in my den. Beautiful color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connected and educated me on the functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek guy was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luke Scott from the Geek Squad got here on time and got things set up in great time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek guys are/we're more than good. Great job getting everything working quickly

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor installation training

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer and set up person didn’t know enough to push the power button on the back of the router to get it to work, and also I had to mount the TV myself, as the installer didn’t even have a drill to drill two holes with. Cost me $199 for Him to deliver the TV to me, and set it up on its legs, and plug-in, the right chords. He couldn’t get the TV router to turn on. I called him after he left and told him the power button on the back of the router needed to be pushed in. I later also drilled two holes in the existing TV rack and mounted the TV myself.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not have tried to mount a 65" TV by myself. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek fellow that installed my new TV did an excellent job! I highly recommend him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were on time, courteous, and installed the TV within a few minutes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not able to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't know how to sync everything to cable remote so i wouldn't have to use two remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job hanging and installing our TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the Geek Squad TV set up is fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a phenomenal job setting up my TV. They were so polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad set up tv. They made sure everything was programmed correctly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Competed what was promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered to place needed and unboxed set up and programmed controls etc. Not sure it's worth the $$ unless you know absolutely nothing about electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad did a great job. Fast and friendly people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hats off to Steve Berger who assisted in setup and a short education of the operation.

    I would recommend this to a friend