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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 794 Showing 15,861-15,880 of 18,776 reviews
  • Rated 5 out of 5 stars

    Professional Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents, Matt and Travis, are excellent. Very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dude came to my house and unboxed and connected my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable of product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made sure everything was working right it too a little time but we’ll worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy's geek squad delivers as always. Friendly, quality service. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents mounted my tv perfectly and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was excellent and I will continue to use the Geek Squad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in a timely manner and installed by one member of the Geek Squad. All connections were made except the connection to Cable. This made it impossible to complete the instructions on how to operate the TV. Spectrum Service needed to be called to complete the installation which was a simple cable connection. The Service Call could not be made until three days later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They knew what they were doing and did a professional job of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went grteat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent. Was very pleasant, friendly and knew his job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin did over and above job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin did over and above job. Also answered questions on two other days. So, so great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Brian consulted with my husband and myself on tv setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They certainly knew how to set up a large tv system with no apparent difficulty at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was experienced in installation of this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy & value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional service & technical advice. Efficient & VERY knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came in and got both of our new TV's setup and running in a short period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Job Overall!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were absolutely the best. They were careful and efficient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv and set up great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service and friendly and showed me how to use it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No trouble installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No trouble at all zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad did great, they were so nice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t have asked for nicer service, they were awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed and mounted my TV perfectly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted and connected to all of my devices Peru.

    I would recommend this to a friend