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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 795 Showing 15,881-15,900 of 18,776 reviews
  • Rated 3 out of 5 stars

    Geek squad failure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad delivered the TV and tried to set up but couldn't get the two remotes to marry up. They left but didn't notice that the sound bar was blocking the TV sensor which made it hard to get my TV on and work right. Upon phone calls to rget another technician back I would have to wait another week.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They got the TV mounted, setup, and working. I recommend their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect works great and we are really pleased with everything we bought for the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First guys here did initial set up. Then Geek Squad programmed the LOGI.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was on time and completed the complicated task efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Quick and painless! Don't do it yourself....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Contractor was excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Contractor was excellent is setting up my equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a good job.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time and connected my TV quickly. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and fast. Very neat in clean up. Very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am very happy with the set up of my furniture and new smart TV. Loving everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 75in tv came with free delivery mounting and connect by the geek squad Thanks Best Buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians are courteous, patient, and efficient. In conjunction with the purchase of a TV I would have hoped the service was free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we went this route

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super efficient, punctual and pleasant. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, On The Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installers were on-time, efficient, professional, friendly and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and wall mount quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Sqad mounted my TV and did a great job!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service from the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an excellent job of connecting my TV and devices together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reps did a fast and efficient job installing my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job with installion and answering my parents questions with the new system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad reset my channels on TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television did not let my husband get the basic channels. The tech set it up & hopefully will not happen again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job and answered all my questions.

    I would recommend this to a friend