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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 18,776 reviews
  • Rated 5 out of 5 stars

    T.V. installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys we very kind and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad appointments avail quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up my TV and programmed my remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k selector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for multiple devices hooked up. Definite must have for 4k tv owners

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He did a good job with set up. Patiently explained all the "how to" elements for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out and connected my TV and set up the Roku and linksys not much else

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    the geek guy really knew his stuff!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    came when they were supposed to and had the problem fixed in less than 3 minutes!! there lies the problem, 99 dollars for 3 minutes!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technicians were exceptionally polite & fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys hooked up tv and made all the necessary connections.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came to install the tv did a great job! They knew what they were doing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My TV was installed rather quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service but I was not informed that my VCR/DVD was unable to be connected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did an excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable and did an excellent job connecting my TV and Stand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, efficient and friendly professionals. I highly recommend the services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was efficient and very helpful in explaining all of the features on the new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did what they could no signal up there I half to find another way to hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Neatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleared up wire mess from previous tv and projector

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qualify

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a good job, taking care also about the esthetic aspects.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's the best purchase every year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is always there to solve my problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV the geek squad were very good I would love for them to do some more work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know how I lived without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a wonderful job very friendly very helpful with instructions I have a use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Workers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They over and above what was required. They listened to what I wanted and performed it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had problems at the beginning but everything seems to be fixed tomorrow hopefully

    I would recommend this to a friend