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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 802 Showing 16,021-16,040 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup team was great. In and out fairly quickly, friendly, and professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Guys were good. My hardwood floor was scratched.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed TV fine. But, my hardwood floors have 2 deep scratches in it from where the large tv box sat and was moved across the floor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents mounted tv fast and made it look really easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad person had TV connected to CD and DirecTV box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This couldn't have been any easier. Agents are very knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad technicians were on time and installed the TV very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were friendly, took their time to ensure I was a happy camper with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was efficient and gave me basis instruction

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Respect for Skills of Others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He knows what he is doing. Polite and doesn't put you down when you ask questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection was done satisfactorily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connect work was performed by an independent contractor in short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved problems.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical representative was knowledgeable and answered questions regarding service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an excellent job. They worked quickly cleanly Perfect all around.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    unhappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not the quality we used to getting from the geek squad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents attempted to set up Sony tv. We’re able to get it operating about 75%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. Have used multiple times and always have had excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup my Chromecast quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent did an awesome job installing Chromecast on TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems - great service - Geek squad is awesome

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech said he would come back to set up remote and never did. When he was called to complete the remote set up, would not return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived on time, professional, neat and tidy, Item worked wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with my purchase do far all's good don't know what else to say.

    I would recommend this to a friend