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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 803 Showing 16,041-16,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television looks very nice mounted in the home theatre console by the wall bracket.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are professional and quick always a pleasure.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very polite and connected my TV to my devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional customer service and fast with setup. Would definitely use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connection and Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not have to worry about the set up being correct. What a great deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had it hooked up in no time. Great service and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad always does a great job as well as helpful to the customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 65 inch Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my television with care and setup my remote and devices correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Techs were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs mounted everything & explained how they were mounting the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent job setting up the new 4K Ultra television and walking thru the options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were on time and thorough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were fast setting up my television and other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The agents were excellent !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were extremely efficient in setting up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were great...very knowledgeable, efficient and courteous.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The tech guys did their job adequately.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without question the Geek Squad set the TV up and got it going with all the connections. They explained everything and were very nice and friendly. Unfortunately. There is no written material accompanying the TV and after they left I couldn't remember all they said and showed me. So I would be enjoying my new TV if I knew how to use all the features, but I do not. Take notes. Don't let them leave until you write down what they tell you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup and removal of old TV and components was great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad didn't get $2000 TV set completely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as it should be for the money. Every day when we turn it on get messages about do we want to hard wire, or wifi, etc. I have to clear each message out. This is after Geek Squad set it up. Don't want to call them out 20 miles for this, but it is disappointing. At this point not sure I could reccomend the in home set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv bracket

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was really good. They came on time and they were very professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Job well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason did an excellent job of setting up my 55”TV and desk. He arrived promptly and did his magic and showed me how to use my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this item. Also geek squad did great with installing it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast & Professional

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew that arrived were fast and professional. Very pleased.

    I would recommend this to a friend