Customer Ratings & Reviews

Tom was the best installer we have ever encountered! Professional and friendly but very thorough with all aspects of the install. Answered questions , Gave recomendations which we instituted with great results. Respected our home and took all trash . Thanks Tom!

The agents unpacked, assembled and placed the TV on my stand. They then connected my cable box and DVD player. They entered my WiFi info and set up ny cable box remote to work with the TV. They did a good job of showing me how to use everything including a button on my remote I;d never used before! Overall they were friendly, helpful followed COVID protocols.

Service was beyond great. Pleased with Eric's competence, service and knowledge. All questions fully answered. Set up smooth.

Paying for the setup on this was well worth the money. I didn't have to mess around with cables or settings they knew what needed to be done and went over how to use made this more enjoyable experience

The were very organized. Obviously experienced and knowledgeable. Very patient with me as well lol!

They set up my new TV and installed a ROKU. They went above and beyond as there weremany problems with the ROKU. Can't say enough good things about the two Geek Squad gentlemen that were here more than once for the same issue.

Very good at what they do, treat you as a valued customer. Shouldn't have eliminated the in home consultant. Found him to be very helpful in deciding what tv's to purchase , size, etc. Don't like talking to people outside the country and I won't.

Staff arrived at exact time. Very friendly and courteous showed us features of tv and set it up perfectly. Could not be happier with what they did. Made sure we were all set before they left. Thank you geek squad for outstanding service.

The agents did a good job setting up my equipment and were pretty swift and informative. Wish they would have bundled all the remaining loose cords and wires behind the TV tho as it looks like a mess. They also broke one of the shelve brackets when setting up which was sort of fixable but only temporary. They could have ordered or replaced the bracket but didn't. Other than those two hiccups, the setup was very quick and the guys were very polite and outgoing. They also cleaned up all the boxes and whatever was left over.

On time. Professionals. Very knowledgeable of both TV and .other.sound options. Installation to 30 minutes

The nice young man,Ray, set up our TV and helped us with concerns about what we needed for my husband to hook up his TV ears to our new TV. I had texted him the next day about an issue and he called me back and helped us fix the problem.

The Geek Squad Service is well worth the money. They will set up Flat Screen TV'S, Soundbars They will program everything and make sure everything is working properly. They will assist you with any questions you may have of all your entertainment equipment.

Quick, efficient and pleasant. Every thing was taken care of

The installers did a great job---it turned out to be a complicated installation and they were very patient and persevered and finally were able to get everything to work.

The Geek Squad installed and set up our Sony XBR-55X850D tv, Sony HTCT790 sound bar, and Sony blu ray player. I highly recommend this service as the guys were professional and set up the equipment correctly. They were also very patient in helping me understand how to operate the equipment, to modify the set up, and to troubleshoot. I have had no issues with this equipment. Also, they hauled away our 15 year old Sony Trinitron tv - all 150 pounds!

I didn’t order a 55” TV. I ordered a 43” TV. The Geek squad was excellent. They returned it and came back with a 43” TV. I could not have asked for better service from the installers but was disappointed with Best Buy. This is the third TV I’ve had problems with.

The young man who delivered & installed my TV was the best. He explained my questions with the knowledge more than one would expect. I felt he covered everything I needed to know.

Great picture quality. Voice commands and overall ease of use.

The guys did a great job setting up my new OLED and showing me how to use it and explaining various features. I just switched from long term Samsung user to LG so have a learning curve on the menus .

The 2 men were prompt, professional and courteous. They removed my big old tv , moved the stand , unloaded the new set , set it up and connected it all very quickly and showed me how it worked and answered my questions.