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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 812 Showing 16,221-16,240 of 18,776 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product! I had my TV for over a month and I had no problems, so far so good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Mounting service men came out on 2 occasions and did an awesome job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Appointment was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians ran into a problem with how the tv connection was routed through the sound system. They made it work, but now we have to turn the tv off manually and adjust the sound manually. I wish they had suggested a solution on how to deal with this technical glitch. All they kept saying is we've changed nothing everything is the same as before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Polite, knowledgeable, timely

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived as scheduled, were courteous, setup timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great addition to our room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim did a great job and answered all of our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squade knows what they are doing - Strongly recommend their services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He's so nice and courteous. Able to answer all questions I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers were very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installers (2) were very quick to install our new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good and helpful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took the time to make sure I could operate all equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I expected-was told tech would straighten all cords but he did not. Still a tangled mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. All that needs to be said...They are the best people to do this type of job..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great set up by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who provided this service were very knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy for them to setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped with moving and then mounting the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They installed the mount and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great thanks again for your help!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It was OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my TV OK but I wanted to talk to them afterwards and they never called me back even though I called 3 times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome experience

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill arrives on time he was very respectable and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality work and get the job done correctly! Makes sure you are satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is my go-to when I don't feel inclined to do the job myself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with tv stand which has defect on doors which is not closing properly

    I would recommend this to a friend