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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 815 Showing 16,281-16,300 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product and excellent services Knowledge tech and sales staff

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient installation of my new television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    KING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Customer Service was excellent. The Geek Technician understood his job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They helped install my tv with some difficulty but prevailed nonetheless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Electronics are my nemesis. The squad came to the rescue again!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents connect mi TV, Sound Bar to all mi devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came out and installed the mount. The tech was very nice and helpful.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the real Geek!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt sure what he was suppose to do. Outside vendor not Geek Squad. Seemed rushed. Asked him to hook up Roku and said he wasnt really suppose to but did. Dealt with actual Geek Squad installers before and they were 5 stars plus everytime. Disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Every thing went well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's mounted my tevye to the wall and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cables switches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great items wiring easy connections good Big savings Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did more than I expected and saved me time & money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad connected TV perfectly. The connection was done very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First class service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Very knowledgeable and friendly and helpful. Thanks Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work fast I was like wow your done already so I had to review the how too’s bit it worked out great in the end. Thanks Geeks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quick service and answered every questions I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always professional service. Very knowledgable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad techs are always great. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tremendous work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks! I couldn't have done it myself and now I know it is done well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast friendly service and they handled my items with care. They also removed all related waste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician connected everything including my firestick. Gpod job.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for sporting events

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the tv. Picture clarity is very good. Would purchase again.

    I would recommend this to a friend