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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 816 Showing 16,301-16,320 of 18,776 reviews
  • Rated 5 out of 5 stars

    they really do know what they are doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys are true pros. they came ontime and made sure all was done right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    polite and informed techs. Installed everything properly and quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was extremely knowledgeable, helpful, and friendly

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek squad original setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to have Geek Squad people out twice (original time and follow up). The first time was the initial set up and delivery. Matt was the person, and he set it up quickly but did not explain much and it seemed like he was in a super hurry. We wanted to only use one remote and Matt never explained this nor did he connect the back panels of the TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stand up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and solved my problem not being able to use a wall mount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy that I had Best Buy set up my tv! You should do this too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job mounting all three televisions in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The items worked well and the Installers were knowledgeable and courteous

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fairly good installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    what the geek squad did was good, however, they could not do the whole installation and I had to have Verizon come out and connect some cords for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a home-based entrepreneur that is retired!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connection was made even for items I didn't purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complex set up was seemingly simple for these guys. I am so impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did exactly what they said they would do. no hassles

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent Setup my TV and TV stand within minutes. Nice and easy job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad linked equipment correctly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent linked up TV with correct settings for Wifi which enabled us connect to our devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad rocks! Super clean, super professionals. I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats a Samsung TV. This is our 3rd. Color is unbelievable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the expertise the Geek Squad people who set up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt and very helpful explaining ouhr TV features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an exceptional job hooking up my new television.

    I would recommend this to a friend