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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 818 Showing 16,341-16,360 of 18,776 reviews
  • Rated 5 out of 5 stars

    Install went smooth.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician was very knowledgeable. Install went smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im glad I got Best Buy to set up my Samsung smart tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Answered all questions and did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome. just love them. that'd all i have to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tech should have noticed frame is off

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m home service was great but the top frame is loosd

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable and did an excellent job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at my house on time. Did a great job setting up my Home TV and audio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the person who set up my tv did a great job also showed us how to work it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad knew what they were doing. No problems with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional personable guys who brought my tv in. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of flat screen tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both technicians arrived on time. Both were courteous and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and full of helpful knowledgeable in my question I asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geeks were excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sent a female geek which was appreciated. I may be old but not dead!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The technenan was wary good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techneicon was wary perfisal and ancerad all my qustson I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    they were great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job fast and efficient very helpful great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an excellent purchase. Definitely worth the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend the Geek Squad any time for helping with the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was great they were on time and fast the tv looked great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Was very attentive and took care of it all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems to be doing good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is doing what I need it to do for me and hope it continues.

    I would recommend this to a friend