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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers praise the TV setup service for its overall performance, particularly the picture quality and the quick and efficient installation. They also highlight the technicians' expertise in explaining the TV's features and connecting it to various devices, ensuring a smooth and user-friendly experience. The installers were praised for their speed and professionalism. Positive feedback consistently emphasizes the helpfulness and knowledge of the technicians.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 822 Showing 16,421-16,440 of 18,776 reviews
  • Rated 5 out of 5 stars

    Great setup guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen who set up our tv were very polite and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Service from Geek Tech with troubleshooting my tv and remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was lazy. Saw i had hooked it up and w

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Associate was very knowledgeable. Helped me pick excellent TV.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in and did what they had to do, he was professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly guys but they were not able to get the remote to work completely and they were trying to get me to buy a universal remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things goes well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my tv and ps4, internet and cable..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Something good, something not so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was hooked up. However, the cable was not working when the tech left. When the tv was finally turned on, it was stuck on channel 14 with no way to change it. No instructions on how to fix it. The remove that came with the tv does not change channels, only the volume button works.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very profesional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They take the time to make sure you understand what you need to know.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service, BB made sure I understood the process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were so patient and explained the set up of the new smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was prompt, professional and pleasant. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed a screen protector on my new phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed a screen protector on my new phone and it's perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Geek Squad Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding service by Stephan and JD from the Greenville, NC store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they were very knowledgeable and helpful also on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time great service so informative and helpful with all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy did a great job mounting my TV. Both were knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Friendly installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that the installation was not complete since I didn't get the cable clips that was to be included in the product purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you BB!! Keep up the good work!! You have a customer for LIFE!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new tv's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver people were on time and did a great job setting up the tv's...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job everything went great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job. Everything looks great. Pppppppppp

    I would recommend this to a friend